Privacy Policy

Effective Date: March 21, 2025

Big Brothers Big Sisters of Flint & Genesee County is committed to protecting the privacy of the personal data of our consumers, donors, employees, and other individuals. Our Information Security Policy follows best practices to ensure that personal data processes are conducted securely and responsibly.

This Privacy Policy describes BBBS Flint & Genesee County’s policies and practices regarding the collection, use, and protection of personal data, as well as your privacy rights. This policy may be updated periodically to reflect changes in our data practices. If you have questions, please contact us at info@bbbsflint.org

How Personal Information is Collected and Used

BBBS Flint & Genesee County collects personal information about consumers, donors, employees, and other individuals. This may include, but is not limited to:

Contact Information: First and last name, email address, phone number, and mailing address.
Donor Information: Payment details (processed securely), donation history, and preferences.
Employee Information: Name, job title, employer’s name, work address, and personal contact information.
Event or Training Participation: When you attend events, trainings, or conferences, we may collect information such as registration details, attendance records, and related preferences.

Personal information is used to:

Provide and improve services.
Communicate with you regarding programs, events, or fundraising efforts.
Manage donor relations and development.
Send marketing and promotional materials.

BBBS Flint & Genesee County does not sell personal information. It may be shared with trusted third parties who assist in delivering services (e.g., event organizers, payment processors, or marketing partners).

Use of the BBBSFlint.org Website

When you visit BBBSFlint.org, certain information is automatically collected and stored, including:

IP addresses and general location data.
Browser type and operating system.
Website activity, such as pages visited and interaction history.

This information is used to:

Customize and improve the website experience.
Diagnose technical issues.
Analyze trends and visitor behavior.

Personal Information BBBS Flint & Genesee County Collects

BBBS Flint & Genesee County may collect personal information through:

Direct interactions: When you sign up for services, donate, or communicate with us.
Third-party partners: Event vendors, payment processors, or service providers may share necessary information to facilitate services.
Social media platforms: If you engage with BBBS Flint & Genesee County via social media (e.g., Facebook, Instagram), your interactions may be subject to those platforms’ privacy policies.

Communications with BBBS Flint & Genesee County

If you communicate with BBBS Flint & Genesee County by email, postal service, or other channels, we may retain your correspondence to respond to inquiries or keep records of requests.

To request removal of your personal information, please contact us at info@bbbsflint.org.

Payment and Purchase Information

For donations or payments made through BBBSFlint.org:

Payment details are securely processed through PCI/DSS-compliant third-party payment services.
BBBS Flint & Genesee County does not store or have access to your full payment card information.

Data Sharing and Disclosure

BBBS Flint & Genesee County does not disclose personal information except in the following circumstances:

With your consent or at your request.
To service providers who perform functions on our behalf (e.g., event registration, donation processing).
To comply with legal obligations, such as subpoenas or court orders.
To protect rights or safety, including BBBS Flint & Genesee County’s employees, partners, or the public.
For aggregated reporting, which does not include personally identifiable information.

Children’s Privacy

BBBS Flint & Genesee County does not intentionally collect personal information from children under 13 through its website. If it is discovered that information from a child under 13 has been collected, it will be deleted promptly.

Data Security

To protect your information, BBBS Flint & Genesee County maintains physical, technical, and administrative safeguards, including:

Secure servers and data encryption.
Restricted access to personal data.
Regular security audits and staff training.

Data Storage and Retention

Personal information is stored on secure servers or cloud-based database services located in the United States.

Data is retained for the duration of your relationship with BBBS Flint & Genesee County and for a period thereafter for recordkeeping, legal compliance, and archival purposes.
For data inquiries or requests regarding data removal, contact us at info@bbsflint.org.

Your Privacy Rights

You may have certain rights regarding your personal information, including:

Access and Correction: You can request access to your personal data or request corrections to inaccurate information.
Deletion: You may request that your data be erased, subject to certain exceptions.
Opt-out: You can opt out of receiving marketing emails by following the unsubscribe link or contacting us directly.

Third-Party Websites and Services

BBBS Flint & Genesee County’s website may contain links to third-party websites. This privacy policy does not apply to those external websites. Please review their privacy policies separately.

Changes to This Privacy Policy

BBBS Flint & Genesee County may update this Privacy Policy periodically. Changes will be posted on this page with the effective date.

Contact Us

For questions or concerns regarding this Privacy Policy or your personal data, please contact:
Big Brothers Big Sisters of Flint & Genesee County
info@bbbsflint.org.

When you support Big Brothers Big Sisters, you can impact the lives of young people in your community.